I had a freelance client hire me to write an Amazon product description. I wrote up a killer, beautiful description and sent it to them.
They replied with a dispute to the order. When this happens, I read it over and take what they say as constructive criticism (even if they say it rudely). However, when I read his dispute, this is what I saw:
"It's well-written and looks great, but I'm not going to use it for my listing. I want my money back."
Well, no. If it looks great, then that means I delivered what my gig promises. If you choose not to use it, that's on you.
I've had people pull this one on me before. In the past, there was an occasion where I refunded without even blinking. (The customer is always right after all, or at least that's the philosophy.) However, after I gave him back his money because he said my write-up was terrible, I went on Amazon and saw they were using EXACTLY WHAT I HAD GIVEN THEM!!!
So now I review refunds with skepticism. I know that one shady buyer does not represent them all, but the experience left me less trusting of people.