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The scales appear for everyone except this individual.the picture is gone?
If you look at other posts on the same page is the picture there for those?
General rule is clear cookies/cache and reload, that takes care of most problems.
Problem was discovered through PM's.
For the record if you are seeing this it may because the persons account is closed, or moved to "seeking tranquility".
Once in this state accounts are still active, but the person can no longer post, PM or give or recieve reputation.