I have to say, I agree with Mr Mattocks....My 'job' currently is in direct marketing as a telemarketer and although I am grateful for my job, and my boss' flexibility with my school and tkd schedule, I can't believe some of the things I've heard from people I HAVE to call simply because it's my job....and these people are ADULTS! Now, granted this is a place where I am not going to school to continue to work there - that is not my goal. I do however work with good people who are providing a service and it is a legitimate business. While I will not lower myself to repeat the language I've heard on the phone from men and WOMEN, I will say I wish people would realize that the people calling them aren't much different than they are.....we too work 8 hour days, have families to support, have commitments and obligations to fulfill, are taxpayers and voters....Here are 3 situations I will never understand:
1 - I completely understand those who do not answer the phone during dinner - I am also one of them - But, if you do not answer the phone during dinner - DO NOT answer your phone during dinner to tell me you don't talk on the phone during dinner and proceed to tell me where to go (heard of caller ID??)
2 - I am sure your kids are lovely - but when you have them answer the phone for you and tell them to tell us (in a stage whisper) that "you're not home" - we can hear you!
3 - 99% of the time, the # we call is the only # we have...if we catch you at work, DO NOT have your 'secretaries' bombard us with questions!!! They will only get limited information and due to privacy issues, there is only so much we're able to tell them.....UNLESS of course you wouldn't mind them knowing your personal information: ie - credit information, IRA account history, insurance policy updates, etc......When we call and ask for "Mr or Ms, Or Mrs Jones" - it's because the call is specifically for them - and out of respect for them - the ..."And what is this call regarding" is really none of your business!!
IF there in a meeting, conference call, or whatever - we will gladly try later - it's not a big deal.
I could easily go on, but it's not my intent to go on a complete tyrade in this thread - just to say that some jobs are necessary - and until you walk a mile in someone else's shoes, it might just be easier to let them do their job.