I just checked our numbers today and was surprised that we are actually up in numbers. Not by much but better than this time last year. I biggest problem is we do not market enough. The vast majority come in do to referrals. The next biggest is finding us on the internet followed by drive by's.
What is it like for most of you? Also, what, if any, billing/marketing company do you use for your school? Currently we are using Champions Way, but we are in the market to find something new.
I will be taking over our branch school in April, and in the past 35 years the school has never been run like a business. In the 1980's we had 150-250 students, now it's much less. Zero marketing other than the yellow pages, and the occasional demonstration. Low membership cost, no proshop, no extra charge for demo team, weapons, seminars, etc.. . All of the instructors do it for the love of the art, all of them have day jobs, and no one ever took home a paycheck from the school (not even the sahbumnim).
I do not plan on changing the business side radically, BUT it does need to be run like a business. I'd like to see the school actually turn a profit instead of just keeping its head above water.
We now have a web page and a fb page, which can be great marketing. We do not use a marketing or billing agency, and I don't think we ever will. Business management groups are only concerned with the bottom dollar, and may sacrifice your integrity to get a bigger paycheck (thus a larger chunk of commission). There may be ethical agencies out there, but my experience has been poor.
You must identify who your target population is. Do you want kids, teens, adults, seniors, families? What is your target curriculum? SD? Sport? Traditional? Modern? Well-rounded?
You cannot bring in what you have not identified. Dan hit the nail on the head with referrals. Find out who can provide you with referrals and set up a good professional relationship with them. Physicians, PT's, fitness pro's, sports teams (for cross training), and even various orgs (i.e. boy scouts, YMCA, etc) are great avenues to get referrals. We had a local kid that was really involved in soccer that is now an MLS player, and he credits his kicking skills to his years of training in TKD. That's some powerful marketing!