My DVD reader/CD reader/burner has stopped working. When I put a disc in it (blank or not) the hardware works as if everything were fine, but it doesn't load, and all attempts to open the CD or write to it give me error messages that I need to put a CD in the drive. The model of my drive is a Sony DVD+RW DW-R56A, a laptop specific model only used in Dell computers. My computer is a Dell Latitude 100L, running Windows XP Home. My desktop (also a Dell) is experiencing similar problems, although it will read CDs (prerecorded and those I've recorded myself) - but it won't read blank CDs, and therefore won't write to them. Because they are similar drives, with similar problems, I am leaning towards a problem with a Windows update.
I have: updated the driver; reloaded the firmware (obtained from Dell); looked through the properties; run the troubleshooter (didn't work) - the only thing I can find that looks odd is that the location is listed as 0 - but I don't know how to reassign it, to see if that's the problem.
Does anyone have any ideas on how I can fix this? Failing that (or possibly in conjunction with it) I have been planning on buying an external DVD burner - any recommendations?
Thanks!
I have: updated the driver; reloaded the firmware (obtained from Dell); looked through the properties; run the troubleshooter (didn't work) - the only thing I can find that looks odd is that the location is listed as 0 - but I don't know how to reassign it, to see if that's the problem.
Does anyone have any ideas on how I can fix this? Failing that (or possibly in conjunction with it) I have been planning on buying an external DVD burner - any recommendations?
Thanks!