Problem with the site loading

Bob Hubbard

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I've put in a request for investigation and some performance tuning.
 

Sukerkin

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Data:

Sever slowdown just happened again. It is as if the server is just locking out processing requests.
 

Bob Hubbard

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Sent back to the network gods for prayer and dead chicken waving.
 
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Kacey

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I upgraded to Firefox 3.0, and that seems to have helped - but it's only been a couple of days.
 

Bob Hubbard

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I just remembered we're on a linux box....might have to wave a dead penguin instead of a chicken.....
 

Bob Hubbard

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ok, many penguins have been sacrifices at the altar of Torvalds.

Let me know if the Gods of Connection have been appeased.

;)
 
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Kacey

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They had been until a couple of minutes ago - I tried to load the site, and got 2 time out errors in a row ("the server is taking too long to respond") before it loaded. It was about 8:50 mountain time.
 

Sukerkin

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I got some events like that too last night. I failed to note exactly when - my apologies :(.
 

Bob Hubbard

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ok, I need some additional information.

Click START-RUN
Type CMD
at the command prompt type (no quotes) "tracert martialtalk.com"
copy and paste the result here the next time you have problems.

Thanks.
 

Sukerkin

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Now why didn't I think of that? Given what I do for a living ... my excuse is that I'm now on holiday so I've dumped all that computery jiggery-pokery in the wardrobe along with my suit :lol:.

My head is full of nothing but tennis for the next two weeks :).
 

jks9199

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It's a little different issue I just had... but maybe related?

When I came to the site this morning (about 11:30 AM Eastern), it said there 200+ new posts, but when I clicked "New Posts" (either the welcome screen or the button on the menu bar) I got a "sorry, there are no new posts." message.
 
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Kacey

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ok, I need some additional information.

Click START-RUN
Type CMD
at the command prompt type (no quotes) "tracert martialtalk.com"
copy and paste the result here the next time you have problems.

Thanks.

It happened a minute ago (page load error)... I tried the above, but as soon as it got to "trace completed" the box closed, with no time for me to copy anything.
 

Sukerkin

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It certainly shouldn't do that, Karen.

Did the output that you saw look anything like this?

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 10 ms 21 ms 10.255.172.1
3 11 ms 55 ms 11 ms brhm-t2cam1-b-v128.inet.ntl.com [213.106.229.77]

4 31 ms 12 ms 11 ms brhm-t3core-1b-ge-013-0.inet.ntl.com [195.182.17
6.77]
5 22 ms 30 ms 34 ms bir-bb-b-so-020-0.inet.ntl.com [213.105.174.5]
6 15 ms 59 ms 17 ms man-bb-a-so-230-0.inet.ntl.com [62.252.192.85]
7 20 ms 65 ms 24 ms 212.187.136.125
8 23 ms 28 ms 19 ms ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
9 47 ms 37 ms 18 ms ae-1-100.ebr2.London1.Level3.net [4.69.132.118]

10 91 ms 105 ms 92 ms ae-42.ebr1.NewYork1.Level3.net [4.69.137.70]
11 94 ms 102 ms 92 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]

12 101 ms 92 ms 92 ms ae-62-62.ebr2.NewYork1.Level3.net [4.69.134.81]

13 131 ms 125 ms 125 ms ae-2.ebr1.Chicago1.Level3.net [4.69.132.65]
14 114 ms 120 ms 112 ms ae-11-55.car1.Chicago1.Level3.net [4.68.101.130]

15 124 ms 121 ms 131 ms WBS-CONNECT.edge5.Chicago1.Level3.net [4.71.182.
14]
16 145 ms 121 ms 120 ms lw-core4-ge9.rtr.liquidweb.com [209.59.157.38]
17 120 ms 122 ms 129 ms lw-dc2-dist3-ge2.rtr.liquidweb.com [209.59.157.1
22]
18 139 ms 124 ms 121 ms 72.52.252.198


Also, was the application running the window "system32/cmd.exe" (it'd say on the bar above the window)? The DOS window should stay open until you close it (either via typing "Exit" at the prompt or clicking the 'close window' icon). An alternative way of getting to the command line is via the Start menu. There should be an option titled Command Prompt under Accessories.
 

Bob Hubbard

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It's a little different issue I just had... but maybe related?

When I came to the site this morning (about 11:30 AM Eastern), it said there 200+ new posts, but when I clicked "New Posts" (either the welcome screen or the button on the menu bar) I got a "sorry, there are no new posts." message.
That's a cookie issue that seems to happen here n there. You can check 'view last 24 hours' to see what was there. A bit inconvenient, but a partial work around. 'l trying to schedule a software update in a week or so when the new version of vB is released, might fix some issues.
 

arnisador

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Tracing route to martialtalk.com [72.52.252.198]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 5 ms 5 ms 10.69.0.1
3 7 ms 10 ms 7 ms srp3-0.iplsin1-rtr2.indy.rr.com [65.26.187.73]
4 24 ms 24 ms 23 ms son1-0-0.ncntoh1-rtr0.neo.rr.com [65.25.128.193]

5 22 ms 23 ms * gig0-3-0.mtgmoh1-rtr0.columbus.rr.com [24.95.81.
213]
6 22 ms 23 ms 23 ms te-3-1.car1.Cincinnati1.Level3.net [4.78.216.9]

7 22 ms 25 ms 22 ms ae-2-5.bar1.Cincinnati1.Level3.net [4.69.132.206
]
8 31 ms 34 ms 36 ms ae-10-10.ebr2.Chicago1.Level3.net [4.69.136.214]

9 31 ms 32 ms 28 ms ae-21-52.car1.Chicago1.Level3.net [4.68.101.34]

10 39 ms 37 ms 38 ms WBS-CONNECT.edge5.Chicago1.Level3.net [4.71.182.
14]
11 39 ms 39 ms 40 ms lw-core4-ge9.rtr.liquidweb.com [209.59.157.38]
12 40 ms 37 ms 39 ms lw-dc2-dist3-ge2.rtr.liquidweb.com [209.59.157.1
22]
13 37 ms 41 ms 40 ms 72.52.252.198

Trace complete.

I didn't know Windows (DOS) could do this! I always used a web service for it from Windows.
 

jks9199

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That's about what I figured... but I'm having another issue. I don't think it's purely MT; I've just started getting "your connection was reset while communicating with the server" errors. They don't seem to be limited to MT, and everything seems uncommonly slow. Like slower than dialup!

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\>tracert martialtalk.com

Tracing route to martialtalk.com [72.52.252.198]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 16 ms 8 ms 10 ms ge-1-3-ur01.manassas.va.bad.comcast.net [68.87.1
35.217]
4 8 ms 15 ms 22 ms te-7-2-ar01.manassascc.va.bad.comcast.net [68.87
.129.189]
5 18 ms 21 ms * po-10-ar01.howardcounty.md.bad.comcast.net [68.8
7.129.29]
6 17 ms 20 ms 18 ms po-10-ar02.whitemarsh.md.bad.comcast.net [68.87.
129.34]
7 23 ms 20 ms 21 ms te-0-3-0-1-cr01.philadelphia.pa.ibone.comcast.ne
t [68.86.90.77]
8 * 24 ms 24 ms pos-0-6-0-0-cr01.newyork.ny.ibone.comcast.net [6
8.86.85.10]
9 23 ms * 24 ms xe-8-2-0.edge1.NewYork2.Level3.net [4.71.186.21]

10 24 ms * * vlan79.csw2.NewYork1.Level3.net [4.68.16.126]
11 25 ms 35 ms 35 ms ae-72-72.ebr2.NewYork1.Level3.net [4.69.134.85]

12 64 ms 54 ms 53 ms ae-2.ebr1.Chicago1.Level3.net [4.69.132.65]
13 56 ms 52 ms 52 ms ae-11-51.car1.Chicago1.Level3.net [4.68.101.2]
14 61 ms 61 ms * WBS-CONNECT.edge5.Chicago1.Level3.net [4.71.182.
14]
15 61 ms 61 ms 59 ms lw-core4-ge9.rtr.liquidweb.com [209.59.157.38]
16 60 ms 59 ms 59 ms lw-dc2-dist3-ge2.rtr.liquidweb.com [209.59.157.1
22]
17 * 59 ms 61 ms 72.52.252.198

Trace complete.
 

Bob Hubbard

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2 * * * Request timed out.
This looks like an ISP level issue.
 

Bob Hubbard

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One thing I recommend especially for Windows folks is, clear your caches, restart browsers and reboot often. I've noticed an increase in lag the longer I have a browser open and haven't rebooted. (I go days, weeks sometimes between reboots)


Try connecting to jmatalk.com as well. It's on the same server, but not database driven. Let me know the results, if pages on one load fast and the other crawls, etc.

Thanks
 
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