Moved here last summer. Left Boston, stayed a few days in L.A visiting friends, flew here. Booked everything at the local AAA office. (always do, never a problem) We were flying United.
Get to the airport, get our ticket and head to the plane. BAD on us, never looked at the ticket. (It was a hectic and emotional time, as relocations usually are.)
We had separate seats. My wife was across the aisle, and two rows up, in a middle seat next to a gigantic women for a six hour flight.
Usually, a gentleman would switch, but she wouldn't let me, I always ride the aisle, in case something happens on the flight. Always have; always will, have some good training concerning that.
We stay in L.A and leave again. This time we check the tickets. Again, we are separated. But I straighten it out with the boarding attendant and we have some sweet seats with much leg room.
Flash forward to a month ago. We get a call at work about an unruly passenger at ticketing. Three of us respond. He's unruly alight, he's steamed and about to blow. Two of us are giving him stink-eye as the third talks to the agent. Turns out, the guy, also a doctor, is flying with his wife and four children. He made all the arrangements himself. He and two of the kids together in one row, his wife and the other two kids in the row in front of him.
But when he gets the tickets - all six of them are in separate seats, not even close to each other. Three of the kids are under ten years old. Now we're giving stink eye to the agent. Serious stink eye. We ask, "you're kidding, right?"
We ended up taking him and his family upstairs to the gates and had the agent up there work her magic and get them all together. His family will never fly that airline again. Neither will mine.
From an airport cop's perspective, when you get these calls you rarely know what they are about. Just that someone needs to be taken off the plane. But I don't work with anyone who would have handled it that way. (in the vid)
Get to the airport, get our ticket and head to the plane. BAD on us, never looked at the ticket. (It was a hectic and emotional time, as relocations usually are.)
We had separate seats. My wife was across the aisle, and two rows up, in a middle seat next to a gigantic women for a six hour flight.
Usually, a gentleman would switch, but she wouldn't let me, I always ride the aisle, in case something happens on the flight. Always have; always will, have some good training concerning that.
We stay in L.A and leave again. This time we check the tickets. Again, we are separated. But I straighten it out with the boarding attendant and we have some sweet seats with much leg room.
Flash forward to a month ago. We get a call at work about an unruly passenger at ticketing. Three of us respond. He's unruly alight, he's steamed and about to blow. Two of us are giving him stink-eye as the third talks to the agent. Turns out, the guy, also a doctor, is flying with his wife and four children. He made all the arrangements himself. He and two of the kids together in one row, his wife and the other two kids in the row in front of him.
But when he gets the tickets - all six of them are in separate seats, not even close to each other. Three of the kids are under ten years old. Now we're giving stink eye to the agent. Serious stink eye. We ask, "you're kidding, right?"
We ended up taking him and his family upstairs to the gates and had the agent up there work her magic and get them all together. His family will never fly that airline again. Neither will mine.
From an airport cop's perspective, when you get these calls you rarely know what they are about. Just that someone needs to be taken off the plane. But I don't work with anyone who would have handled it that way. (in the vid)