Accessing online accounts

Discussion in 'The Computer Room - Computer Talk' started by Steve, Apr 6, 2015.

  1. Steve

    Steve Mostly Harmless

    Joined:
    Jul 9, 2008
    Messages:
    15,708
    Likes Received:
    2,786
    Trophy Points:
    263
    Location:
    Covington, WA
    I am working to help settle the estate of a deceased family member and have run into a practical snag. His Windows 8 computer is locked with his live account and I want to be able to retrieve any pictures he may have had before wiping his drives.

    Is there any way to override the password or open a Win 8 laptop without knowing the live account password?

    Thanks!
     
  2. Xue Sheng

    Xue Sheng All weight is underside

    • Supporting Member
    Joined:
    Jan 8, 2006
    Messages:
    29,914
    Likes Received:
    4,453
    Trophy Points:
    308
    Location:
    North American Tectonic Plate
  3. Transk53

    Transk53 The Dark Often Prevails

    • Supporting Member
    Joined:
    Apr 19, 2013
    Messages:
    4,220
    Likes Received:
    833
    Trophy Points:
    263
    Location:
    England 43 Anno Domini
    Tried booting into safe mode?
     
  4. Bob Hubbard

    Bob Hubbard Retired

    • MartialTalk Mentor
    • Founding Member
    • LifeTime Supporting Member
    • Martial Talk Alumni
    Joined:
    Aug 4, 2001
    Messages:
    47,249
    Likes Received:
    764
    Trophy Points:
    248
    Location:
    Land of the Free
  5. Steve

    Steve Mostly Harmless

    Joined:
    Jul 9, 2008
    Messages:
    15,708
    Likes Received:
    2,786
    Trophy Points:
    263
    Location:
    Covington, WA
    Ah, thanks guys. You rock. I tried using the password reset, but because it's locked with his MS Live account, and I also don't have access to the gmail account he had as his backup, they were asking for a lot of information. Granted, I am glad that they make it so hard. But at the same time, when you are trying to manage a person's estate it makes a sad and depressing task close to unbearable.

    I'll work through the resources you all shared and see what happens. Thanks!
     
  6. Bob Hubbard

    Bob Hubbard Retired

    • MartialTalk Mentor
    • Founding Member
    • LifeTime Supporting Member
    • Martial Talk Alumni
    Joined:
    Aug 4, 2001
    Messages:
    47,249
    Likes Received:
    764
    Trophy Points:
    248
    Location:
    Land of the Free
    • Like Like x 1
    • Informative Informative x 1
    • Useful Useful x 1
  7. Steve

    Steve Mostly Harmless

    Joined:
    Jul 9, 2008
    Messages:
    15,708
    Likes Received:
    2,786
    Trophy Points:
    263
    Location:
    Covington, WA
  8. Instructor

    Instructor Master Black Belt

    • Supporting Member
    Joined:
    Feb 18, 2012
    Messages:
    1,268
    Likes Received:
    175
    Trophy Points:
    88
    Location:
    Gloucester, VA
  9. oftheherd1

    oftheherd1 Senior Master

    Joined:
    May 12, 2011
    Messages:
    4,637
    Likes Received:
    801
    Trophy Points:
    263
    Were you able to get what you needed with any of the tools provided?
     
  10. Steve

    Steve Mostly Harmless

    Joined:
    Jul 9, 2008
    Messages:
    15,708
    Likes Received:
    2,786
    Trophy Points:
    263
    Location:
    Covington, WA
    Working through it now. I'm starting with the tips Bob provided, but have to wait until I get the certified death certificate (which should be today or tomorrow). Because there was a fatality involved in an accident, we have had to wait several days to get the report from the medical examiner's office. Depending upon how strict google and microsoft are, I might also have to provide court paperwork to show that I'm legally the "personal representative" which requires a 40 day waiting period from the death. I've been taking care of a lot of the estate for my mom, who is the legal next of kin, and we've been able to take care of most everything. But there are a few things that require a formal determination from the court as to who exactly is the legal, personal representative of the estate.

    I'll let you guys know. This is one of a few dozen "really important" things I'm trying to manage right now and I'm a bit of a mess, frankly.
     
  11. Carol

    Carol Crazy like a...

    • MartialTalk Mentor
    • LifeTime Supporting Member
    • Martial Talk Alumni
    Joined:
    Jan 16, 2006
    Messages:
    20,311
    Likes Received:
    540
    Trophy Points:
    248
    Location:
    NH
    Steve, I'm so sorry to hear about this. A good friend's 28 y.o. son was missing for over 90 days. His truck and body were recently recovered from a retention pond, and she's been stepping through some similar stuff.

    I know that doesn't help you specifically, but if there's anything I can do, don't be afraid to reach out. I'm a pretty good ear. :)
     
  12. Steve

    Steve Mostly Harmless

    Joined:
    Jul 9, 2008
    Messages:
    15,708
    Likes Received:
    2,786
    Trophy Points:
    263
    Location:
    Covington, WA
    Thanks, Carol!

    Quick update. I was able to figure out my brother's password and recover his pictures and documents from his laptop. Just a tip for you Catholics out there... the names of popes isn't a very secure password if people know you're a Catholic. :D
     
    • Like Like x 2
  13. Bob Hubbard

    Bob Hubbard Retired

    • MartialTalk Mentor
    • Founding Member
    • LifeTime Supporting Member
    • Martial Talk Alumni
    Joined:
    Aug 4, 2001
    Messages:
    47,249
    Likes Received:
    764
    Trophy Points:
    248
    Location:
    Land of the Free
    Also if you know someone's a Star Trek fan, 1701 is a good 1st try for their pin #'s.123
     
    • Agree Agree x 1

Share This Page