How do I clear the cache, cookies, and history from Internet Explorer or AOL?
Occasionally, it may be necessary to delete cached Internet files from Internet Explorer's Temporary Internet files folder, locally-stored Web site information (otherwise known as cookies), and the history of viewed Web page addresses. This may be necessary when a frequently-used resource (such as
www.websitename.com) changes addresses, or you are having issues connecting to your school, or the Interactive Mathematics/English icon is not working properly.
To clear the cache, cookies, and history from Internet Explorer or AOL, perform the following steps:
Step one: Close all open Internet Explorer and/or AOL windows using the X in upper right corner of the window.
Step two: From the Start menu, select Settings, and then click Control Panel.
Note: In Windows XP, from the start menu, click Control Panel.
Step three: From the Control Panel, double-click Internet Options.
Note: Step 4 and Step 5 detail clearing the cache.
Step four: From the General tab, click Delete Files.
Step five: From the Delete Files dialog box, click to select Delete all offline content, and click OK.
Note: Step 6 through Step 12 detail how to manually clear cookies. To clear cookies automatically, Internet Explorer 6 users may click Delete Cookies; then from the Delete Cookies dialog box, click OK. Proceed to Step 13 to learn how to clear the history.
Step six: Under Temporary Internet files, click Settings.
Step seven: Under Check for newer versions of stored pages, ensure that Automatically is selected, and click View Files.
Step eight: From the Edit menu, click Select All.
Step nine: From the File menu, click Delete.
Step ten: From the WARNING dialog box, click Yes.
Step eleven: To close the Cookies window, click X.
Step twelve: From the Settings dialog box, click OK.
Warning: After clearing cookies, your browser may not automatically log into certain Web sites. If this occurs, you will need to manually log into the site(s) using your user name/user ID and password.
Note: Step 13 and Step 14 detail how to clear the history.
Step thirteen: Under History, click Clear History.
Step fourteen: From the Internet Options dialog box, click Yes.
Step fifteen: Click OK.