New Computer - Stupid Question

[Jade Tigress]

Ok - I have this new laptop that I'm slowly getting used to. Well, when I took it out of the box yesterday the Caps Lock key fell off. I have tried putting it back on but it doesn't stay, it flips loose. I'm sure there's a way to put this thing back on. Is is broke? What am I doing wrong? Sorry for the dumb question but it's a new computer - dammit - and the loose key is driving me crazy. lol

[OnlyAnEgg]

SLTL, if you can't simply press it back on, you may have to glue it. Sometimes, you have to press fairly firmly to get those little buggers to stay.

[michaeledward]

Don't use glue ! ! !

If its a new computer, all of the keys are supposed to work. If the caps lock broke off, the device that keeps it attached to the computer may be damaged. I would take it/send it back to the place of purchase.

Last year, the "U" key came off my IBM Thinkpad. There is a sissors mechanism that holds the key in place. I could never get the key back on to the keyboard. For a while, I could press the rubber gasket/valve where the "U" key belonged to get the letter. Then, that stopped working. So I had to CTRL-C (cut) and CTRL-V (paste) the letter every time I needed it. It was a MAJOR pain in the ....

Get the computer fixed. You are going to live with it for the next three years (or more) ....

Good Luck.

[Seig]

Michael is absolutely correct, if it is brand new, it is still under warranty. Either return it to the place of purchase or call the warranty support line.

[OnlyAnEgg]

Sorry...the glue idea was not a good idea. My heads up my butt today or something.

[Shaolinwind]

Ok - I have this new laptop that I'm slowly getting used to. Well, when I took it out of the box yesterday the Caps Lock key fell off. I have tried putting it back on but it doesn't stay, it flips loose. I'm sure there's a way to put this thing back on. Is is broke? What am I doing wrong? Sorry for the dumb question but it's a new computer - dammit - and the loose key is driving me crazy. lol

Eh.. Take it back to the store. If it's a defect they should make good on it.

[Jade Tigress]

Thanks everyone. I was hoping to not have to take it back but it's probably the best thing to do...

[Fallen Ninja]

Yeah it sucks having to take comps back especially when you started using them already. But, that would be the best thing to do.

:ninja: